Blake Solutions Boosts Project Capacity & Drives Scalable Growth with NetSuite + FullClarity
By: Rich Uphus | April 23, 2025
Introduction
Blake Solutions (BSI), a premier general contractor specializing in turn-key interior finish products for multi-family, student, seniors and hospitality projects across the US. Established in 1976 and headquartered in Memphis, Tennessee, Blake Solutions needed a robust ERP system to support its ambitious growth and unique construction accounting requirements.
"Our old accounting system was significantly outdated and constantly crashed. It was a nightmare—definitely not user-friendly or intuitive."
- Wendy Dabbous, Vice President and General Counsel, Blake Solutions
The Challenge: Overcoming Operational Bottlenecks
Before adopting NetSuite + FullClarity, Blake Solutions struggled with cumbersome accounting processes reliant on outdated software, multiple Excel spreadsheets, and significant manual data entry. Information was siloed, accuracy was questionable, and generating essential reports required excessive effort and time.
"We spent half a day each week compiling accounting reports manually. Project managers spent additional hours verifying this data—productivity was severely impacted."
- Wendy Dabbous, Vice President and General Counsel, Blake Solutions
The Solution: Implementing FullClarity's Construction for NetSuite
Blake Solutions selected NetSuite for its reliable, cloud-based platform that supports anytime, anywhere access. To address the company's unique construction accounting and operational needs, they implemented FullClarity's Construction for NetSuite. Natively built inside NetSuite, the solution delivers real-time visibility, construction-specific billing, and robust project management tools—all in one seamless system.
"FullClarity immediately set up job cost reporting that was wonderful. It's intuitive, user-friendly, and provides real-time visibility into our financials."
- Wendy Dabbous, Vice President and General Counsel, Blake Solutions
Key Features
Key Features of FullClarity's Construction for NetSuite:
- Real-time Job Cost Reporting
- Flexible AIA and SOV Billing Formats
- Automated Budget vs. Actual Comparisons
- Direct synchronization with AP systems
"Project managers previously spent multiple days each month reviewing cumbersome budget reports. Now, they complete it within hours."
- Wendy Dabbous, Vice President and General Counsel, Blake Solutions
"We Increased Project Capacity by 30% without Adding Staff"
"We Reduced Project Manager Headcount by 33% while Increasing Project Volume"
"Our Real-Time Job Cost Data is Available in Minutes, Not Hours"
"We've had significant Error Reduction and Improved Accuracy across our Operations"
Results: Enhanced Efficiency and Scalable Growth
1. Immediate Operational Improvements
With FullClarity, the weekly half-day reporting ordeal was reduced to mere minutes, saving hours of valuable productivity each week.
“Project managers previously spent multiple days each month reviewing cumbersome budget reports. Now, they complete it within hours.” — Blake Solutions Team
2. Significant Productivity Gains
The operational efficiencies provided by FullClarity and NetSuite translated directly into substantial productivity improvements. Blake Solutions can now handle 30% more projects without increasing staff.
"We can handle at least 30% more projects without adding headcount," Wendy noted. "In fact, for some time, we reduced from six project managers to four while handling more volume from growth, directly boosting our profitability." — Blake Solutions Team
3. Improved Accuracy and Reduced Errors
FullClarity's automated processes eliminated double data entry and significantly reduced manual errors, ensuring accuracy in critical financial information.
"Having real-time data available instantly for our owners and directors was transformational. Decisions that once took hours now happen in minutes" — Blake Solutions Team
4. Advanced Reporting and Real-time Data
FullClarity empowered Blake Solutions with real-time data access, dramatically improving decision-making speed and accuracy across the organization.
"Errors are down significantly, and our team spends less time correcting mistakes and more time on productive tasks." — Blake Solutions Team
"Having real-time data available instantly for our owners and directors was transformational. Decisions that once took hours now happen in minutes,"
- David Simmons, IT Manager, Blake Solutions
Unexpected Benefits: Empowered Employees and Enhanced Morale
FullClarity reduced employees' accounting-related frustrations, significantly boosting morale and job satisfaction.
"FullClarity has trained me to think deeper about our company's workflow. It's become our first-stop resource for operational training, significantly maturing our internal processes." — David Simmons, IT Manager, Blake Solutions
"Before FullClarity, every project manager hated accounting. Now, it's straightforward, easy, and much less stressful. Morale has visibly improved."
- Wendy Dabbous, Vice President and General Counsel, Blake Solutions
Strategic Advantage: Improved Customer Experience
FullClarity improved Blake Solutions' responsiveness to customer demands, particularly around billing adjustments and customizable schedules of values (SOVs), enhancing client satisfaction and reducing contention.
"We now rapidly adapt billing formats to meet unique customer requests without delays or conflicts. It's enhanced our reputation for flexibility and responsiveness."
- Wendy Dabbous, Vice President and General Counsel, Blake Solutions
Moving Forward: A Robust Platform for Future Growth
Blake Solutions views FullClarity and NetSuite as foundational tools to sustain and accelerate its growth strategy. With a system designed to adapt and scale, the company confidently anticipates adding more operational areas like estimating and CRM into its centralized ERP environment.
