Rendition Homes Builds a Centralized, Scalable Construction Platform with FullClarity and NetSuite
By: Rich Uphus | March 3, 2025
Introduction
RENDITION HOMES is a leading custom and volume builder in South Australia, renowned for delivering aesthetically designed homes at affordable prices. With over 30 years of industry experience, Rendition has helped thousands of clients realize their dream of homeownership. However, as the company grew, it struggled to manage an increasingly complex pre-construction process alongside construction and financial tasks.
In search of an all-in-one, cloud-based ERP solution that seamlessly integrates pre-construction, construction and financial management, Rendition Homes chose NetSuite for its scalability and FullClarity for its robust construction-specific features. Together, these solutions brought newfound efficiency, transparency, and accountability to the Rendition Homes team.
“Our systems were disjointed. Data collation was heavily reliant on 1–2 people. The same information had to be entered in several different areas to facilitate reports and useful data. Overall, our processes were extremely time consuming.”
— Rendition Homes Team
The Challenge: Managing Complexity in the Pre-Construction Phase and Beyond
Before implementing FullClarity, Rendition Homes faced a patchwork of disconnected systems, overburdened staff, and manual processes making pre-construction workflows particularly difficult to track:
- Multiple Excel Workbooks: Up to 12 different spreadsheets were used for pre-construction tasks, creating silos and duplicated work.
- Single-Threaded Data Entry: One person typically managed all data input, which caused bottlenecks and a high risk of errors.
- Limited Visibility: Accessing real-time pre-construction job status or financial updates was nearly impossible without lengthy email chains, long meetings and constant follow-ups.
- High Administrative Burden: Routine tasks like generating claims or managing KPIs were time-consuming and prone to manual errors.
“If we were still using the old system, we would have needed at least 6 to 7 more staff.”
- Gary Clarke, Operations Manager at Rendition Homes
The Solution: FullClarity Construction for NetSuite
Rendition Homes required a single platform that could unify pre-construction, construction, and financial workflows. After evaluating NetSuite’s cloud-based ERP capabilities, they discovered FullClarity, a solution purpose-built for construction management on NetSuite.
Why Rendition Homes Chose FullClarity:
- Real-Time Project Status: Live updates on pre-construction progress allow all stakeholders to track tasks and milestones.
- Workflow Consolidation: Replaced 12 spreadsheets with a single, unified system that captures pre-construction data directly from staff.
- Exception Reporting: Automated alerts help management spot delays or uncompleted tasks quickly.
- Gantt Chart Integration: Tailored construction-phase scheduling extends seamlessly from pre-construction milestones eliminating separate scheduling tools and ensuring visibility for all departments.
- Flexible Customization: Custom fields, saved searches, and dashboards can be configured to track everything from pre-construction permit statuses to final completion metrics.
“We purchased NetSuite and FullClarity as one package to suit all areas of our construction business. The previous systems were old and not user-friendly. Reporting was hard to generate—this partnership solved that issue.”
— Rendition Homes Team
Key Features
- Real-Time Pre-Construction Workflow: Critical areas like contract administration and drafting are now live in NetSuite, reducing manual re-entry of data and duplication.
- Centralized Data Access: Client details, job information, schedules, and financials are all in one place, readily accessible to every department.
- Custom Reporting & Saved Searches: A few clicks replace building new Excel tabs. KPI reports, forecasting, and cash flow insights are immediately available.
- Accountability with Automated Tasks: Staff own their pre-construction and construction tasks rather than funneling everything through a single person.
- Reduced Email Volume: With real-time data updates, scheduling emails decreased significantly.
“Emails, lots and lots of emails. All day, every day—that’s how we used to operate. Now, it’s a quick saved search or dashboard refresh for instant insights into pre-construction or construction tasks.”
— Rendition Homes Team
"30% Time Savings"
Rendition Homes reported a 30% time savings in invoicing now compared to their previous system
"60-70% Reduction"
Rendition Homes reported a 60-70% reduction in the number of emails exchanged in their scheduling process
"6 to 7 extra staff were not needed"
Rendition Homes reported achieving a boost in staff efficiency eliminating the need for 6 to 7 additional new hires originally forecasted to accommodate their fast paced growth under their old system.
Results: Operational Transformation
1. Dramatic Time Savings & Accountability
Pre-construction tasks no longer require multiple spreadsheets or manual data entry by one person. Instead, each team member inputs information directly into FullClarity, which automatically updates scheduling and financial records.
“We used to rely on 1 person to do all the logging, reporting, and data entry for a whole department. Now, every team member is responsible and accountable for their own tasks in NetSuite + FullClarity.” — Rendition Homes Team
2. Empowered Staff and Improved Morale
Moving to FullClarity freed project managers and schedulers from repetitive tasks, especially in pre-construction. Instead of wrestling with spreadsheets, they can now focus on higher-level planning and client relationships.
“The system automates so much of what was manual before. Our staff quickly embraced it once they saw how much simpler their jobs became.” — Gary Clarke, Operations Manager
3. Enhanced Financial and KPI Reporting
Custom dashboards and saved searches deliver real-time insights across pre-construction and construction, cutting monthly report compilation from hours to a few clicks. Leadership can now make faster, data-driven decisions.
“Before FullClarity, I’d spend half a day on KPI reports. Now, I can pull real-time data instantly. That’s crucial for things like pre-construction forecasting and financial planning.” — Vince Maiorana, Finance
4. Reduced Administrative Hiring Needs
By doubling the business without adding an army of administrative staff, Rendition Homes has kept overhead low and productivity high given the demands of pre-construction management.
“We doubled our business, which used to mean doubling our admin team. But because of automation, we didn’t have to hire additional staff.” — Rendition Homes Team
5. Faster Customer Response
Sales and support teams can answer client questions on payment schedules, pre-construction timelines, construction status, or design changes in minutes rather than hours.
“Now, with NetSuite and FullClarity, I can access the same information in two clicks. Plus, it’s instantly available to anyone who needs it—no more bottlenecks.” — Gary Clarke, Operations Manager
“We’re only just scratching the surface. FullClarity has opened so many doors —especially around pre-construction and tracking.”
— Rendition Homes Team
Moving Forward: Continuous Improvement & Growth
By integrating NetSuite and FullClarity, Rendition Homes successfully unified its pre-construction, construction, and financial processes into a single, real-time platform. The result? Significant time savings, improved staff morale, and streamlined operations that scale with the company’s rapid growth.
The new system paves the way for deeper customization and advanced reporting, ensuring Rendition Homes can continue delivering top-quality homes. Perhaps most importantly, the new system allows Rendition Homes to deliver higher-quality, more personalized customer experiences from the very start of pre-construction through the completion of each build—ensuring they remain a trusted leader in the home-building industry.
Rendition Homes is excited to explore further integrations, such as estimating tools for pre-construction, advanced Gantt chart workflows for full build cycles, and other NetSuite functionalities. The seamless implementation experience with FullClarity has built strong momentum for ongoing innovation.
